Energy Distribution Specialist

5 days ago


Des Plaines, Illinois, United States Wheels Full time
Fuel Management Administrator Job Description

This is an exciting opportunity to join our team at Wheels as a Fuel Management Administrator. The successful candidate will have excellent customer service skills, attention to detail, and ability to work under pressure.

About the Job:
  • The role involves managing all aspects of fuel card programs in the U.S., Canada, Puerto Rico, and the Caribbean.
  • You will build strong relationships with Account Executives, drivers, and fleets, understanding their expectations, and ensuring accuracy and high quality of all deliverables.

Main Responsibilities:

  • Customer Service:
    • Provide exceptional customer service to clients, drivers, and internal departments
    • Anticipate client needs and expectations
    • Resolve issues promptly and efficiently
  • Quality Management:
    • Ensure high-quality performance within customer Service Level Agreements
    • Maintain established quality and productivity standards
  • Administration/Other:
    • Manage new account set-ups and other on-boarding tasks
    • Assist with new rollouts, renewals, and downsizings

What We Offer:

  • A competitive salary of $65,000 - $75,000 per year
  • The opportunity to work with a dynamic team at Wheels

Why Work at Wheels?

  • We value our employees and strive to create a positive and inclusive work environment
  • We offer opportunities for growth and development


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