Security Systems Technician

5 days ago

Oak Brook, Illinois, United States Johnson Controls Full time
Job Summary

We are seeking a skilled Security Service Technician II to join our team at Johnson Controls. As a key member of our team, you will be responsible for diagnosing problems and performing service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems, and other related building system products at customer sites.

Key Responsibilities
  • Diagnose and repair issues with card access, CCTV, and burglar alarm systems
  • Service and install card access, CCTV, and burglar alarm systems
  • Read and interpret blueprints, diagrams, submittals, specifications, and operational product manuals
  • Provide excellent customer service and communicate effectively with staff and customers
  • Complete service acknowledgements and obtain customer signatures
  • Be available for on-call emergency service
  • Perform other duties as assigned
Requirements
  • 2-year degree or equivalent combination of education and experience
  • 4 years documented experience with card access and CCTV
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
  • Experience installing, inspecting, repairing, and programming card access and CCTV
  • Fire alarm experience is a plus
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet
  • Ability to work flexible hours, including weekends, to meet customer requirements
  • Overnight travel may be required
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Retain any licenses required by National, State, and Local codes
  • Knowledge of applicable NFPA standards
Preferred Qualifications
  • NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm

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