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Security Service Technician II

2 months ago


Oak Brook, Illinois, United States Johnson Controls Full time

Job Summary:

As a Security Service Technician at Johnson Controls, you will be responsible for ensuring the optimal performance of our security systems. This includes:

  • Repairing or replacing burglar alarms, fire alarms, CCTV systems, and other security equipment to ensure seamless operation.
  • Providing exceptional customer service by alleviating concerns and addressing any issues related to security systems.
  • Locating and resolving issues with damaged equipment or wiring to prevent system downtime.
  • Testing and verifying the operation of security equipment to ensure it meets our high standards.
  • Preparing detailed reports to document temporary repairs and maintenance activities.

Key Responsibilities:

  • Perform routine maintenance and repairs on security systems to prevent failures and ensure optimal performance.
  • Conduct thorough inspections of security equipment to identify potential issues and address them promptly.
  • Collaborate with cross-functional teams to resolve complex security-related issues.
  • Develop and implement effective solutions to improve security system performance and reduce downtime.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in security systems installation, maintenance, or repair.
  • Strong knowledge of security systems, including burglar alarms, fire alarms, CCTV systems, and access control systems.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.