Restaurant Service Associate

1 week ago


San Antonio, Texas, United States HYATT Hotels Full time

The Dining Room Attendant plays a crucial role in supporting the Food Server to ensure a pleasant dining experience for guests. This position requires effective communication skills and the capability to handle moderate physical tasks. The role is set in a dynamic environment with frequent guest interactions.

Key Responsibilities

  • Possess thorough knowledge of the menu and respond to guest inquiries effectively.
  • Stay informed about food offerings, promotional activities, and special deals.
  • Assist in delivering food from the kitchen to the dining area or bar.
  • Efficiently clear tables, clean, and reset them between guest visits.
  • Engage in general restaurant preparation and uphold cleanliness standards.
  • Relay customer requests to team members or management promptly and efficiently.
  • Foster a collaborative and respectful atmosphere with colleagues, offering assistance as necessary to enhance customer service.
  • Adhere to scheduled shifts and arrive on time consistently.
Required Qualifications
  • A friendly and approachable demeanor with a genuine enthusiasm for the hospitality industry.
  • A strong commitment to meeting the needs of guests in a fast-paced setting.
  • Excellent verbal communication abilities.
  • Previous experience in a restaurant setting, particularly in a high-energy environment, is preferred.
  • Capability to anticipate and comprehend guests' needs, paying attention to service details and collaborating effectively with team members.
  • Must be able to stand and maintain mobility for extended periods, up to 8 hours.
  • Ability to lift, push, and pull moderate weights as required.
  • Competence in cleaning tables, removing debris, and maintaining a tidy environment.
  • Availability to work on weekends and holidays is essential, with a preference for morning shifts.
  • Certification in TABC and Food Handling is mandatory.
Explore a 'day in the life' of a hospitality professional at a full-service hotel through our virtual reality experience.

This position offers an excellent opportunity to leverage your experience in restaurant hosting or hostessing as you embark on a career with Hyatt.

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