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Restaurant Checkout Associate
2 months ago
We are seeking a skilled Restaurant Checkout Associate to manage and fulfill customer orders. As a key representative of our establishment, you will play a vital role in shaping our patrons' dining experiences. Your responsibilities will include maintaining a clean and organized to-go counter, presenting menus, and serving food and beverages with a welcoming demeanor. You should be agile in your movements and possess a courteous and friendly attitude. If you enjoy engaging with customers and excel in a dynamic environment, we would love to connect with you. Your primary objective will be to deliver exceptional service that fosters customer loyalty and attracts new guests.
Key Responsibilities
- Set up the restaurant's to-go counter with a focus on cleanliness and orderliness
- Greet and assist customers upon their arrival
- Present menus and guide customers in their food and beverage selections
- Process and serve customer orders efficiently
- Address inquiries or suggest complementary items
- Work collaboratively with fellow servers and kitchen/bar personnel
- Handle customer complaints or issues with a positive demeanor
- Generate bills and process payments
- Demonstrated experience in restaurant service, cashiering, or hosting
- Practical knowledge of cashier responsibilities
- Commitment to cleanliness and safety standards
- Patience and a customer-focused mindset
- Strong interpersonal skills with a friendly disposition
- Reliable and trustworthy
- A high school diploma is advantageous but not mandatory
At Gus's, we pride ourselves on being a full-service restaurant that offers a selection of beer and wine, alongside what many consider the finest fried chicken available. Our establishment has earned accolades such as the National Fried Chicken Festival award and has been featured on various shows on the Travel Channel and Food Network, as well as in numerous publications including Forbes, GQ, and Southern Living. We value our achievements and are in search of a dedicated candidate who will contribute to our ongoing success alongside their team, ensuring excellence in every dish served.
Ideal candidates should be engaging, reliable, and possess natural leadership qualities. A genuine passion for the food service industry and a deep understanding of customer service are essential.