Business Development Agent

2 days ago


Pleasant Hills, Pennsylvania, United States Bowser Automotive Inc Full time

Bowser Automotive Inc is seeking a highly skilled Business Development Agent to join their Business Development Center (BDC) team. The ideal candidate will be responsible for assisting customers via email and phone, informing them of vehicle features, and scheduling appointments with sales professionals.


Key Responsibilities:

  • Receive and respond to customer inquiries via email and phone
  • Place follow-up calls and emails to sales leads to schedule appointments
  • Answer questions about vehicle details and company information
  • Meet quality assurance requirements and key performance metrics
  • Follow company policies and procedures

Requirements:

  • Excellent communication and interpersonal skills
  • Strong listening skills and ability to ask probing questions
  • Ability to work in a fast-paced environment and adapt to change
  • Professional and friendly attitude
  • Strong influencing and closing skills
  • Ability to learn new software quickly
  • Ability to type 30 wpm+

Physical Requirements:

  • Sitting at a computer for no more than 8 hours per day
  • Ability to lift no more than 20 lbs. at a time


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