Security Receptionist
2 weeks ago
Join the Tennessee State Library and Archives team as a Security Receptionist, providing a safe and welcoming environment for patrons, guests, and staff.
Job Summary:This role involves serving as the first point of contact for visitors, registering library users, and performing various receptionist and security-related duties. The successful candidate will possess excellent communication skills, be able to work independently, and have a strong attention to detail.
Key Responsibilities:- Welcome patrons, guests, and visitors in a friendly and professional manner, ensuring a pleasant and safe experience for all.
- Perform opening and closing procedures, provide building security, and coordinate with contracted security services to ensure the facility is secure 24/7.
- Answer patron questions regarding library access, parking, and security requirements.
- Monitor remote surveillance cameras and perform patron security checks to prevent theft.
- Provide notification to staff of visitor arrivals and require staff escort while in the building.
- Serve as a contact for contractors, architects, and engineers visiting the TSLA Facilities Director's office.
- Answer phones, utilize the Aiphone system, and schedule regular weekend and evening work hours.
- Education equivalent to a standard high school diploma.
- Knowledge of basic reading, writing, and arithmetic to understand simple written instructions and security requirements.
- Skills in basic computer operations, such as Microsoft Outlook and scheduling software.
- Ability to evaluate and screen patrons to avoid potential security issues.
- Consistently greet and meet staff and members of the public in a friendly and professional manner.
- Writes clear correspondence and works in close proximity with co-workers.
- Ability to follow written or oral instructions and perform monthly visual inspections of facility portable fire extinguishers.
- Ability to view and monitor activities on remote surveillance cameras.
- Capable of walking during security rounds and parking surveillance.
- Possess ability to simultaneously utilize the telephone and computer system for extended periods.
- Possess ability to sit for long periods.
- Assist the organization to create a safe and healthy work environment by working safely with the equipment provided.
- Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions.
- Take measures to protect the collections from loss, mutilation, or theft.
- Lift and carry up to 25 pounds on a consistent basis and move desks and chairs.
- Direct personnel and visitors during emergency evacuations.
$42,000 annually plus the State of Tennessee benefits package.
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