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Clerical Support Specialist
2 months ago
****This position is exclusively for candidates with disabilities or Rehab referrals.****
Compensation: $17.51/hr
The Mail Operations Clerk performs a variety of repetitive clerical tasks following specific procedures in a structured or slightly modified sequence. Responsibilities include coding and organizing documents within a comprehensive alphabetical filing system, which may also involve basic postings to individual accounts, processing incoming mail, calculating and recording charges to departmental accounts, and operating essential office equipment such as photocopiers, fax machines, multi-line phone systems, and mailing machines, along with minimal computer applications. While extensive subject-matter expertise is not necessary, the clerk is expected to exercise judgment in selecting the appropriate procedures for each task.
Key Responsibilities:
- Sorts incoming mail (first-class and bulk) according to designated mail codes.
- Maintains daily mail counts to verify the arrival and delivery of all standard mail.
- Delivers and secures signatures for all accountable mail to the intended recipients within two hours of receipt.
- Conducts quality control checks to ensure mail is routed correctly to designated locations.
- Distributes and collects mail during two scheduled deliveries each day.
- Operates mailing systems and equipment efficiently.
- Ensures safety within the scope of work by adhering to safety policies and proper equipment usage.
- Completes and maintains all required training as mandated by Didlake.
- Processes various types of accountable mail including Federal Express and UPS.
- Re-addresses undeliverable mail using available resources.
- Prepares outgoing interoffice and pouch mail.
- Receives, sorts, and distributes newspapers to recipients.
- Acts responsibly with Didlake and Government resources.
- Healthcare, Dental, and Life Insurance
- Vision Discounts
- Short-Term Disability
- Prescription Drug Program
- Employee Assistance Program
- 401(k) Retirement Plan
- Paid Leave
- Paid Holidays
- Direct Deposit
Qualifications:
Education:
- High School diploma or equivalent with at least one year of experience in mailroom services. Relevant experience may substitute for formal education.
- Strong communication skills, including proficiency in reading, writing, and speaking English.
- Ability to recognize and sequence numbers and letters accurately.
- Must present a positive and professional demeanor.
- Basic computer literacy and keyboarding skills are required.
- Ability to obtain and maintain a security badge.