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Environmental Equipment Customer Support Representative
2 months ago
We are seeking a fully remote Environmental Equipment Customer Support Representative with extensive expertise in environmental equipment utilization and production to handle incoming inquiries at a leading provider of laboratory tools.
Compensation: Starting pay is $27.00 per hour, with a standard work schedule from 8:00am to 5:00pm (Colorado time zone). After 60 days of employment, employees can enroll in our Medical, Dental, Vision, and other benefit plans.
Key Responsibilities:As an Environmental Equipment Customer Support Representative, your primary duties will include:
- Addressing inbound customer inquiries and order requests related to our environmental testing and laboratory equipment.
- Generating and processing customer quotes and order requests.
- Responding to customer requests for Certificates of Analysis and other product documentation.
- A Bachelor's degree in environmental sciences is preferred.
- Experience with environmental laboratory and testing products is essential.
- 1-3 years of experience in customer service.
- Proficiency in Microsoft Office and contact management software (CRM).
- Exceptional communication and teamwork abilities.
- Self-driven with a proactive approach to tasks.
At HW Staffing Solutions, our mission is to "Connect Great People with Great Companies." We are transforming the staffing industry by providing meaningful employment opportunities, fostering career development, and creating a supportive community. Our organizational culture emphasizes teamwork and inclusivity, reflecting our commitment to helping individuals find fulfilling work. Together, we are making a difference in the lives of many.