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Client Relationship Manager

2 months ago


Dallas, Texas, United States 626 Full time
Position Overview

Become a vital part of a prominent Healthcare Technology Management organization

If you are dedicated to providing outstanding client support and nurturing customer relationships, this role may be the ideal fit for you.

About Our Company:

626 is an innovative enterprise focused on improving patient outcomes through expert management of medical technology. Our team, consisting of over 100 professionals across the nation, is devoted to delivering exceptional service to our clients in the healthcare sector.

Role: Account Manager – Customer Success

Key Responsibilities:

  • Oversee customer accounts to guarantee satisfaction
  • Engage in effective communication with clients and field service personnel
  • Comply with service level agreements and provide consistent updates to customers
  • Collaborate with billing and procurement departments
  • Participate in after-hours support as needed

Qualifications:

  • Strong problem-solving and customer service abilities
  • Capability to manage multiple tasks in a dynamic environment
  • Prior experience in customer service is advantageous
  • Familiarity with computer systems for scheduling purposes

Work Schedule: Full-time, In-office

Physical Requirements:

This position necessitates verbal communication, mobility, lifting, and manual dexterity.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision coverage
  • Health Savings Account, 401(k) with Matching Contributions
  • Life Insurance and Paid Time Off

626 Opco, LLC is committed to equal employment opportunities. This job description may be modified at any time.