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Print Customer Support Specialist
2 months ago
Marie Leising & Associates, LLC is a leading firm in the magazine and catalog printing sector, currently seeking a skilled Print Customer Support Specialist to join our dynamic team.
Key Responsibilities- Serve as the primary point of contact between clients, sales representatives, and internal production teams.
- Manage the entire production process from order initiation to final shipment.
- Facilitate effective communication among sales personnel, clients, and manufacturing units.
- Ensure customer satisfaction by providing high-quality products and exceptional service.
- Maintain thorough documentation and follow-up on deadlines and communications to ensure smooth operations.
- A minimum of three years of experience in customer service or as a print production coordinator within the printing industry.
- Technical expertise in printing processes, including prepress, press, and binding.
- Familiarity with magazine and catalog printing is advantageous.
- Proficient in basic computer applications such as Word and Excel.
- Strong mathematical and analytical skills.
- Exceptional verbal and written communication abilities.
- Detail-oriented with a proven capacity to manage multiple tasks efficiently and accurately.
The starting salary range is between $55,000 and $70,000, complemented by company benefits, a 401k plan, and relocation assistance.
Company OverviewMarie Leising & Associates, LLC is a nationwide recruiting firm specializing in the Printing & Packaging industries, representing top-tier companies. We prioritize confidentiality in handling candidate information.
