Real Estate Agent Support Specialist

2 weeks ago


Cary, North Carolina, United States Keller Williams Triangle Full time
Job Overview

Position Summary:

The Agent Services Coordinator (ASC) plays a pivotal role in enhancing the operational functions that underpin the market center's commitment to its associates. This position is essential for maintaining high standards of service and ensuring a seamless operational flow within the office.

Key Responsibilities:

  • Act as a primary point of contact for associates, facilitating their access to Keller Williams resources.
  • Oversee the onboarding process for new associates, ensuring a smooth transition into the market center.
  • Assist in organizing and executing market center events to foster community and engagement.
  • Maintain and manage office technology, including social media pages, public websites, and recruiting platforms.
  • Promote the use of ancillary services to both new and existing associates, highlighting the benefits of in-house offerings.
  • Develop and implement a monthly training calendar to support associate growth.
  • Collaborate with the Market Center Leadership team on various projects as required.

Qualifications:

  • Demonstrated commitment to delivering exceptional service to agents and clients.
  • Strong communication and interpersonal skills to cultivate relationships with agents and team members.
  • Experience in office operations with a focus on detail and organization.
  • Proven leadership capabilities, with the ability to motivate and empower others.
  • Proficiency in Google Suite and Microsoft Office applications.
  • Familiarity with office management practices to ensure efficient daily operations.
  • Tech-savvy with a good understanding of social media platforms.
  • An entrepreneurial mindset, continuously seeking ways to enhance processes and support market center growth.

About Keller Williams Triangle:

Keller Williams Triangle is recognized as a leader in the real estate industry, celebrated for its agent-centric culture and commitment to excellence. We prioritize service as the foundation of our mission, striving to create careers worth having and lives worth living.

Our environment fosters positivity and collaboration, empowering associates to focus on their strengths while contributing to the collective success of the market center.



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