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Part-Time Banking Associate

2 months ago

Red Oak, Texas, United States PROSPERITY BANK Full time
Job Overview

Application Process: Interested candidates should visit Prosperity Bank's Career Center for further details and to explore additional job openings.

Position Objective:

The Teller plays a vital role in executing various banking operations, including managing deposits, withdrawals, and loan payments, while also promoting the bank's offerings and ensuring exceptional customer service.

Key Responsibilities:

  1. Efficiently manage Teller operations:
    • Represent the bank with professionalism and courtesy.
    • Process deposits and loan payments accurately.
    • Cash checks and other negotiable instruments for customers.
    • Review documents for proper endorsements and negotiability.
    • Facilitate account transfers and sell financial products like traveler's checks.
    • Conduct credit card cash advances and maintain daily cash balance.
    • Identify and rectify discrepancies swiftly.
    • Promote additional bank products to enhance customer relationships.
    • Adhere to Teller procedures and compliance standards.
    • Perform other assigned duties as necessary.
  2. Build and maintain professional client relationships:
    • Ensure prompt resolution of client inquiries and requests.
    • Operate the online teller system effectively.
    • Safeguard customer privacy and information.
    • Uphold the bank's esteemed reputation.
  3. Collaborate with team members and management:
    • Support colleagues as needed.
    • Assist in training and orientation for new staff.
    • Keep supervisors informed of relevant activities and issues.
    • Complete necessary reports and documentation accurately and on time.
    • Participate in meetings and training sessions as required.
  4. Perform additional related duties:
    • Handle night drop functions as assigned.
    • Execute clerical tasks as needed.
    • Maintain a clean and secure work environment.
    • Cross-sell bank products and services effectively.

Performance Metrics:

  1. All Teller functions are executed efficiently and accurately, following established policies and security protocols.
  2. Cash is balanced, with discrepancies addressed promptly.
  3. Strong client relationships are maintained, with inquiries resolved courteously.
  4. Effective coordination exists with team members and management.
  5. All required reports are completed accurately and in a timely manner.
  6. Efforts to develop new client relationships and strengthen existing ones are consistently pursued.
  7. The bank's professional image is upheld and communicated effectively.

Qualifications:

Education: High school diploma or equivalent.

Knowledge: Familiarity with banking operations is preferred.

Experience: Minimum of one year in a related role with cash handling experience required; prior Teller experience is advantageous.

Skills: Excellent communication abilities, professional demeanor, strong mathematical skills, proficient typing skills, and the capability to operate various business equipment.