Red Oak Theatre Associate
4 weeks ago
About B&B Theatres Group
We are a family-owned and operated company that has been bringing the magic of the movies to our guests since 1924. Our core company values include Family, Fun, Joy, Innovation, and Integrity.
Job Summary
We are seeking a Cinema Experience Specialist to join our team. As a Cinema Experience Specialist, you will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable experience for our guests.
Key Responsibilities
- Greet guests as they enter and put them on a waiting list as necessary.
- Provide guests with menus and answer any initial questions.
- Seat guests at tables or in waiting areas.
- Help guests to their seats.
- Help servers deliver orders in a timely manner to auditoriums.
- Engage with guests to ensure they're happy with food and service.
- Respond to complaints and help to resolve them.
- Answer phone calls, take reservations, and answer questions.
- Have a knowledge of the menu.
- Help out with other positions in the restaurant as needed.
- Provide great customer service.
What We Offer
We offer great benefits, including discounted movies, popcorn, soda, and candy. We are happy to employ students, retirees, and those with full-time jobs. We will do everything we can, within reason, to accommodate a wide variety of schedules.
Qualifications
Must have a positive attitude and excellent communication skills. Must be able to work in a fast-paced environment and multitask. Must be able to work a variety of shifts, including evenings and weekends.
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