Guest Experience Associate

4 days ago


Cape Coral, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Westin Cape Coral Resort at Marina Village. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area to enhance the guest experience.
  • Collaborate with colleagues to ensure a safe and welcoming work environment.
  • Uphold quality standards and maintain a professional appearance and communication style.
  • Move around the property and perform tasks that require standing, sitting, or walking for extended periods.
Requirements
  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status.

At Westin, we empower guests to regain control and enhance their well-being while traveling. We are passionate about bringing our unique programming to life and want our associates to embrace their own well-being practices both on and off property.



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