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Drapery Connection Scheduler Coordinator

4 weeks ago

Downers Grove, Illinois, United States Drapery Connection Full time

We are seeking a skilled and organized individual to join our Client Services team as a Scheduler Coordinator. This role plays a vital part in contributing to our company's continued growth and success.

As a Scheduler Coordinator, you will be responsible for managing schedules, making outbound calls to clients, and handling inbound calls regarding installation, remeasures, and repairs. You will also maintain the CRM platform, organize installer paperwork, and process customer repairs.

This position requires strong data entry skills, excellent customer interaction abilities, and attention to detail. Experience with CRM systems is highly beneficial, but not necessary. We offer a comprehensive benefits package, including paid training, time off, 401(k), insurance, and employee discounts.

The ideal candidate will possess good working knowledge of computing systems, be able to use mapping tools to schedule appointments geographically, and have excellent communication and teamwork skills. Our business casual office environment encourages independent work practices, and we value collaboration, respect, and diversity among our teammates.

Drapery Connection is an equal opportunity employer committed to providing a mutually respectful workplace where employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military and veteran status, or any other characteristic protected by law.

We estimate the annual salary for this position to be approximately $45,000 per year, based on industry standards and location.