Leasing and Marketing Operations Coordinator
5 days ago
We are seeking a skilled Leasing and Marketing Operations Coordinator to join our team at Maple and Main Apartments. This role is responsible for promoting, leasing, and pre-leasing apartments in a fast-paced environment.
About the Role:- Conduct comprehensive tours of available apartment homes, highlighting community benefits and amenities to prospective residents.
- Schedule appointments through various channels, ensuring timely communication with prospects and vendors.
- Maintain relationships with current and prospective residents to foster retention and satisfaction.
- Deliver exceptional customer service via phone, email, or text, addressing inquiries, requests, and concerns promptly and professionally.
- Touring and leasing of apartment homes, ensuring seamless transitions from prospect to resident.
- Manage competitor pricing trends, staying up-to-date on market conditions to optimize leasing strategies.
- Develop and maintain property knowledge, serving as a trusted resource for colleagues and residents alike.
- Coordinate marketing efforts, including website updates and ILS site accuracy checks.
- Review rental applications, lease paperwork, and renewal documents for precision and compliance.
- Assist with daily inspections of common areas, model units, and vacant spaces, ensuring a high standard of quality and presentation.
- Promote resident satisfaction through proactive issue resolution, timely responses, and adherence to company policies.
- High school diploma or equivalent required; prior customer service experience beneficial.
- Excellent written and verbal communication skills, with ability to work in a dynamic environment with competing priorities.
- Strong organizational skills, strategic thinking, problem-solving, and proactivity in business planning.
- Proficiency in Microsoft products and Property Management Software.
We offer a competitive salary of approximately $40,000 - $55,000 per year, commensurate with experience, plus an attractive benefits package including health insurance, 401(k) matching, paid time off, life insurance, employee assistance program, referral program, and employee discounts.
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Apartment Leasing and Marketing Professional
3 weeks ago
Downers Grove, Illinois, United States Maple and Main Apartments Full timeLeasing and Marketing Position at Maple and Main ApartmentsAt Maple and Main Apartments, we are seeking a skilled Leasing and Marketing Professional to join our team. This role involves marketing, leasing, and pre-leasing apartments, with a focus on delivering exceptional customer service and driving sales growth.The ideal candidate will have prior customer...
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