Pediatric Support Specialist
5 days ago
We are seeking a highly skilled and detail-oriented Medical Secretary to join our team at Hendersonville Pediatrics. As a Medical Secretary, you will play a crucial role in providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Front Desk Operations: Greet patients and visitors, manage phone calls, and schedule appointments in a timely and efficient manner.
- Patient Communication: Provide accurate and empathetic information to patients, families, and caregivers regarding medical procedures, test results, and billing information.
- Administrative Tasks: Perform data entry, maintain accurate records, and process patient information in accordance with HIPAA regulations.
- Team Collaboration: Work closely with healthcare providers, nurses, and other administrative staff to ensure seamless patient care and efficient office operations.
- Problem-Solving: Exercise diplomacy and tact when handling patient complaints and concerns, and refer complex issues to designated personnel as needed.
- Education: High school diploma or equivalent required; minimum one year of medical secretary/receptionist experience in a healthcare setting.
- Skills: Advanced computer knowledge, excellent communication and interpersonal skills, and ability to maintain confidentiality and handle sensitive information.
- Work Environment: Work in a fast-paced healthcare environment, with flexibility to accommodate changing needs and occasional travel to secondary locations.
- Competitive Pay: $17.40 - $18.40 per hour.
- Benefits: 401K with company match, medical insurance, dental insurance, vision insurance, paid time off, life insurance, employee discount, disability insurance, employee assistance program, and uniform allowance.
Hendersonville Pediatrics is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees and patients.
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