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Public Engagement Coordinator

2 months ago

Texas, United States Rifeline Full time

Community Outreach Manager

ABOUT RIFELINE

Rifeline is dedicated to enhancing community connections and fostering public support for various initiatives. As a firm specializing in public involvement and community relations, we work with organizations that depend on community engagement to reach their objectives. Our expertise lies in creating tailored public involvement strategies that address the unique needs of each project and client. We excel in both grassroots and high-level public affairs, ensuring effective public buy-in.

ROLE OVERVIEW

The Community Outreach Manager will assist senior team members in executing community engagement and outreach initiatives for a range of projects. Key responsibilities include:

  • Acting as Rifeline's liaison for proactive client management, which involves:
  • Establishing and nurturing relationships
  • Identifying and addressing challenges
  • Providing updates on project progress and milestones
  • Spotting opportunities for expanding contracts
  • Overseeing project strategy and execution across multiple initiatives, including:
  • Creating and implementing public information plans
  • Recognizing stakeholders and their concerns, viewing projects from their perspective
  • Preparing materials for open houses and stakeholder meetings, ensuring senior-level review for significant items
  • Formulating plans, objectives, timelines, and staffing strategies to meet client deadlines
  • Coordinating the efforts of other team members to achieve project goals
  • Monitoring subcontractor invoices and submissions
  • Generating progress and activity reports
  • Engaging with stakeholders to build positive relationships
  • Facilitating discussions during larger events
  • Determining suitable formats and strategies for events
  • Managing logistics and preparations
  • Creating schedules, agendas, and event outlines
  • Identifying staffing needs and conducting staff training
  • Leading onsite management during events
  • Reviewing local media coverage and sharing insights with the team
  • Overseeing the development of various materials, including:
  • Advertising copy and event communication
  • Presentations and display materials
  • Surveys and informational brochures
  • Ensuring materials align with strategic messaging
  • Establishing evaluation mechanisms for engagement initiatives
  • Timely submission and approval of time, expenses, and invoices in the project management system
  • Representing Rifeline at external events for marketing purposes
  • Performing additional duties as required

QUALIFICATIONS

  • A bachelor's degree in public relations, communications, or a related field, along with five to ten years of relevant experience.
  • Experience in project management, ideally in a communications consulting role or a fast-paced environment.
  • Demonstrated ability to manage multiple tasks efficiently and meet deadlines.
  • Strong organizational skills with a focus on accuracy and detail.
  • Proven interpersonal skills and the ability to communicate effectively with stakeholders.
  • Capability to simplify complex information for public understanding.
  • Ability to work independently and collaboratively within a team.

ESSENTIAL SKILLS

Required:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience in writing and editing
  • Flexibility to work outside standard hours when necessary
  • Professional maturity and the ability to prioritize in a dynamic environment

Preferred:

  • Event planning and staffing experience
  • Basic graphic design skills
  • Training in mediation or facilitation
  • Experience handling controversial topics
  • Familiarity with social media in a professional context
  • Proficiency in Spanish
  • Experience with outreach and community engagement initiatives
  • Knowledge of survey tools and email platforms

COMPENSATION AND BENEFITS

Rifeline is committed to maintaining core values of teamwork, professionalism, and community connection. We offer a comprehensive benefits package, including:

  • Health insurance with full employer coverage
  • Health savings account with annual contributions
  • Dental and vision insurance
  • 401(k) retirement plan with employer matching
  • Monthly cell phone stipend
  • Paid holidays and time off
  • Flexible work schedule based on client needs

The salary range for this position is competitive and commensurate with experience, including potential for an annual performance-based bonus.

PHYSICAL REQUIREMENTS

This role may require sitting, standing, walking, reaching, and lifting up to 20 pounds. Reasonable accommodations will be made for individuals with disabilities.

Job Type: Full-time