Customer Service Supervisor
4 days ago
We are seeking a highly motivated Operations Supervisor to lead our team and drive sales performance.
Key Responsibilities:
- Recruit, train, and develop high-performing agents to achieve program KPI metrics.
- Evaluate agent performance and provide coaching and development support to improve overall team efficiency.
- Collaborate with senior management to align operational goals and cascade objectives to direct reports.
- Maintain and enhance employee morale through effective leadership and communication.
Requirements:
- Minimum 2-3 years of outbound sales leadership experience.
- Proven track record of driving staff performance improvement through effective coaching and development techniques.
- Bachelor's degree preferred.
Estimated Salary: $65,000 - $85,000 per year.
Why Choose Us:
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