Customer Service Supervisor

4 days ago


Indianapolis, Indiana, United States Televerde Full time
Join Our Team

We are seeking a highly motivated Operations Supervisor to lead our team and drive sales performance.

Key Responsibilities:

  • Recruit, train, and develop high-performing agents to achieve program KPI metrics.
  • Evaluate agent performance and provide coaching and development support to improve overall team efficiency.
  • Collaborate with senior management to align operational goals and cascade objectives to direct reports.
  • Maintain and enhance employee morale through effective leadership and communication.

Requirements:

  • Minimum 2-3 years of outbound sales leadership experience.
  • Proven track record of driving staff performance improvement through effective coaching and development techniques.
  • Bachelor's degree preferred.

Estimated Salary: $65,000 - $85,000 per year.

Why Choose Us:



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