Field Services Supervisor

3 weeks ago


Indianapolis, Indiana, United States Technical Safety Services Full time
Role Summary

The Field Services Supervisor will oversee the day-to-day operations of our field service team, ensuring efficient delivery of testing, certification, and related services. This role requires excellent leadership and analytical skills to achieve growth, productivity, and revenue goals.

Responsibilities
  • Supervise and manage the operations department to ensure efficient delivery of services.
  • Develop and implement strategies to grow customer base and revenue in line with organizational targets.
  • Meet productivity goals, expressed as revenue per technician, allocated training man hours, gross profit margin, and monthly gross revenue.
  • Responsible for supplying accurate, correct, and on-time data and reports to the General Manager.
Requirements
  • Bachelor's degree in Business Administration, Finance, or related field; graduate degree preferred.
  • 4 years of relevant business leadership experience, including profit/loss and key performance indicators.
  • 2 years of people management experience.
  • Excellent customer service, leadership, and analytical skills.
Salary and Benefits

$100,000 - $160,000 annually, bonus eligibility based on company and individual performance, equity opportunities, medical, vision, and dental insurance, 401(k) plan with company matching contribution, long-term disability, short-term disability, and life insurance, competitive Paid Time Off (PTO) and company paid holidays.



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