Philadelphia Distilling Service Manager

4 weeks ago


Philadelphia, Pennsylvania, United States Heaven Hill Brands Full time
Job Title: Service Manager

We are seeking a highly skilled and experienced Service Manager to join our team at Philadelphia Distilling. As a Service Manager, you will be responsible for overseeing the tasting room service, ensuring exceptional customer experience, and managing a team of bartenders and hosts.

Key Responsibilities:

  • Lead a team of bartenders and hosts to provide exceptional customer service and ensure a smooth tasting room experience.
  • Collaborate with the bar manager and event coordinator to develop and implement effective service strategies.
  • Manage inventory, staff scheduling, and financials to ensure efficient operations.
  • Enforce house policies and lead by example in all aspects of work.

Requirements:

  • High School Diploma/GED Equivalent required
  • 1-3 years of hospitality experience required
  • RAMP Certified (or willingness to complete certification in the first 30 days)
  • Proficiency with Microsoft Office, Square (or other restaurant POS system) and Open Table
  • Full time availability including nights, weekends and holidays as required

About Us:

Philadelphia Distilling is a leading craft distillery in the United States, known for its high-quality, American-crafted spirits. We are committed to fostering a diverse workforce and invite applications from candidates of all backgrounds.


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