Intensive Case Management Director

7 days ago


Fort Lauderdale, Florida, United States Covenant House Florida Inc Full time
Job Summary

Covenant House Florida Inc is seeking a skilled Intensive Case Management Director to oversee the management of case management and youth services for young adults aged 18-22 in a safe haven setting.

About the Job:

  • Lead a team of Intensive Case Managers and Advisors, providing professional guidance and supervision to enhance service quality.
  • Develop and implement effective case management strategies to ensure the well-being of young adults.
  • Collaborate with team members to enhance service quality, resolve conflicts, and improve interactions between youth and staff.
  • Ensure accurate documentation of client records, maintaining confidentiality and adhering to agency policies.
  • Maintain a safe environment by utilizing crisis intervention techniques and de-escalation methods.
  • Provide on-site leadership for Crisis Shelter management as assigned and participate in problem-solving/troubleshooting.
  • Recruit and onboard new case managers and residential advisors, fostering a positive experience.
  • Mentor and coach employees to competence, including individual support meetings and group supervisions.
  • Facilitate team-building activities, promoting a culture of inclusion, equity, and joy.
  • Preferred Qualifications:
    • Bachelor's degree in Psychology, Social Work, or related field required; Master's degree preferred.
    • Three years of relevant experience in a leadership role, ideally within case management or a related field.
  • Estimated Salary: $75,000 - $95,000 per year, depending on experience and qualifications.


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