Parking Operations Supervisor
5 days ago
We are seeking a highly skilled and experienced Parking Operations Supervisor to join our team at the City of Asheville, NC. As a key member of our Transportation department, you will be responsible for overseeing the smooth operation of our parking facilities, ensuring that our customers receive exceptional service and that our facilities are well-maintained.
Key Responsibilities- Manage and Supervise Parking Operations: Oversee the daily operations of our parking facilities, including managing staff, coordinating events, and ensuring that all facilities are clean and well-maintained.
- Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide excellent service to our customers.
- Monitor and Inspect Facilities: Regularly inspect our parking facilities to ensure that they are clean, well-maintained, and meet our high standards.
- Coordinate Staffing and Events: Coordinate staffing schedules, manage event logistics, and ensure that all events are well-planned and executed.
- Handle Customer Inquiries and Complaints: Respond to customer inquiries, resolve issues, and provide excellent service to our customers.
- Assist with Special Events: Assist with the planning and execution of special events, including determining staffing needs and supervising contracted staff.
- Process Departmental Documentation: Ensure that all departmental documentation is processed accurately and in a timely manner.
- Associate Degree in Business or Related Field: Possess an Associate degree in Business or a related field, or have at least 4 years of experience in a related field.
- Experience in Parking Operations: Have at least 2 years of experience in parking operations, including supervisory experience.
- Valid Driver's License: Possess a valid driver's license.
- Ability to Work Flexible Schedule: Be able to work a flexible schedule, including weekends and holidays.
- Competitive Salary: A competitive salary of $24.76 per hour.
- Benefits Package: A comprehensive benefits package, including medical, dental, and life insurance options.
- Retirement Plan: Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds.
The City of Asheville is a thriving mountain city that values diversity, equity, and inclusion. We are committed to providing quality service to our residents and visitors, and we are seeking a highly skilled and experienced Parking Operations Supervisor to join our team.
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