Radiologic Technologist and Medical Support Specialist

4 days ago

Chula Vista, United States Concentra Full time
About the Role

This is a dynamic and challenging opportunity for a skilled Radiologic Technologist and Medical Support Specialist to join our team at Concentra. As a key member of our healthcare team, you will be responsible for performing routine x-ray examinations and providing exceptional patient care in a fast-paced environment.

Key Responsibilities
  • Prepare patients for radiologic procedures, ensuring their safety and comfort throughout the examination.
  • Operate radiologic equipment to produce high-quality images for diagnostic purposes.
  • Position radiologic equipment and adjust controls to ensure accurate and safe imaging.
  • Use radiation safety measures and protection devices to safeguard patients and colleagues.
  • Ensure radiologic equipment remains in good working order, reporting any malfunctions to the Center Operations Director.
  • Follow established radiology workflows and ensure accurate documentation of patient x-ray visits.
  • Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping, in accordance with current policy and procedures.
Additional Duties
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
  • Perform rapid screening tests, such as influenza, strep, mono, glucose, etc.
  • Assist providers during examinations and treatment.
  • Responsible for performing routine medical procedures as ordered by the treating clinician, as well as triaging emergent patients as needed.
  • Prepare and assist clinicians with procedure setup and injury care.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and DME as ordered by the treating clinician, in accordance with state regulations.
  • Complete quality assurance activities on equipment and medical devices, as well as testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Maintain and operate all medical devices and equipment, including calibration and record keeping, in accordance with current policy and procedures.
  • Notify the supervisor immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
  • In partnership with center leadership, assist with patient flow and volume.
  • Keep patients informed of expected wait times during all aspects of the center visit.
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
  • Ensure accuracy in documentation.
  • Perform front office duties, including greeting patients, obtaining authorization, checking in/out, communicating wait times, answering the multi-line telephone system, and distributing employer results/paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
  • Complete any applicable training, including but not limited to clinical competency training that occurs monthly.
Requirements
  • Education Level: High School Diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
  • Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
  • CPR/First Aid Certification.
Preferred Qualifications
  • Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology.
  • Working knowledge of occupational medicine requirements (state specific) is preferred, with prior medical office, healthcare, and/or customer service-related experience.
Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills, as well as the ability to deal with people in a manner that shows tact and professionalism.
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
  • Able to communicate both verbally and in writing in a clear and professional manner.
  • Teamwork focus with peers and center leadership team; ability to maintain working relationships with all levels of colleagues.
  • Must participate in initial and ongoing training as required.
  • Obtain all certifications required of Medical Support Specialists, including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, such as Word, Excel, Outlook, and entry of data into various systems/applications.

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