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Executive Hotel Manager

2 months ago

Miami, United States Crescent Services Full time
About the Role

Crescent Services is seeking a highly skilled and experienced Executive Hotel Manager to lead our team to success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Leadership and Management: Supervise and mentor department managers, develop and implement business plans, and make strategic decisions to maximize profitability.
  • Guest Experience: Ensure that all guests receive exceptional service, resolve any issues promptly, and maintain a positive reputation for our hotel.
  • Financial Management: Oversee budgeting, forecasting, and cost control, ensuring that our hotel operates efficiently and effectively.
  • Team Development: Foster a positive and inclusive work environment, provide training and development opportunities, and promote a culture of excellence.
  • Community Engagement: Represent our hotel in the local community, build relationships with key stakeholders, and promote our brand.
Requirements
  • Minimum of 3 years' experience as a General Manager in a full-service hotel.
  • Proven track record of success in leadership and management, with a strong focus on guest experience and financial management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and stakeholders.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business growth.