Field Operations Supervisor
3 days ago
The Field Service Team Leader (FSTL) plays a critical role in ensuring the efficient execution of service operations at our company. They manage a team of field service technicians, oversee daily activities, and implement best practices for field service processes. The ideal candidate will have a bachelor's degree in engineering or a related field, with 3-5 years of experience leading teams in a fast-paced manufacturing environment. Strong analytical thinking skills, ability to solve problems logically, and influence and coach peer leaders are essential. Estimated salary: $90,000 - $115,000 per year.
Responsibilities
• Manage a team of field service technicians, ensuring efficient and effective repair services
• Develop and implement best practices for field service processes, including benchmark-based metrics
• Provide timely and meaningful field service reports to stakeholders
• Collaborate with peers and internal customers to foster sharing of best practices and continuous improvement
Requirements
• Bachelor's degree in engineering or a related field
• 3-5 years of experience leading teams in a fast-paced manufacturing environment
• Strong analytical thinking skills and ability to solve problems logically
• Influence and coach peer leaders
• Data presentation skills to effect action and generate impactful metrics
• Proficiency in ERP databases such as PeopleSoft and SAP
Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions include those of a normal construction environment, as well as standard hazards associated with installed HVAC equipment and rotating equipment. This position requires occasional lifting of up to 50 lbs, and travel of
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