Mechanical Field Services Director

4 days ago


Milford, Delaware, United States Baltimore Aircoil Company Full time
Job Summary
We are seeking a highly skilled Mechanical Field Services Director to oversee the day-to-day execution of service operations at our Baltimore Aircoil Company facility. This role involves managing a team of field service technicians, ensuring efficient and effective repair services, and implementing best practices for field service processes. To succeed in this role, you will need a bachelor's degree in engineering or a related field, with 3-5 years of experience leading teams in a fast-paced manufacturing environment. Estimated salary: $100,000 - $125,000 per year.

Duties and Responsibilities
• Manage a team of field service technicians, ensuring efficient and effective repair services
• Develop and implement best practices for field service processes, including benchmark-based metrics
• Provide timely and meaningful field service reports to stakeholders
• Collaborate with peers and internal customers to foster sharing of best practices and continuous improvement
• Implement safety protocols and ensure compliance with regulatory standards

Qualifications
• Bachelor's degree in engineering or a related field
• 3-5 years of experience leading teams in a fast-paced manufacturing environment
• Strong analytical thinking skills and ability to solve problems logically
• Influence and coach peer leaders
• Data presentation skills to effect action and generate impactful metrics
• Proficiency in ERP databases such as PeopleSoft and SAP

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