Patient Care Coordinator

3 weeks ago

Milford, Delaware, United States Banyan Full time
A Rewarding Career Awaits

Banyan Treatment Centers offers a unique opportunity to join a mission-driven team dedicated to providing compassionate care to individuals struggling with addiction and mental health issues. As a Behavioral Health Technician, you will play a pivotal role in supporting patients during their recovery journey, fostering trust, and ensuring patient safety.

About Banyan Treatment Centers:

We have established ourselves as a leading provider in addiction and mental health care, boasting 18 locations and Telehealth services nationwide. Our commitment to quality care is evident through our Joint Commission Accreditation (Gold Seal of Approval). With over 1,600 dedicated employees, we strive to make a meaningful impact on people's lives, extending our influence from internal operations to every patient interaction.

What Makes Us Unique?

This opportunity allows you to contribute to a life-changing mission, directly impacting individuals by providing support during a crucial phase of their recovery journey. As a Behavioral Health Technician, you will:
  • Enhance Lives: Play a vital role in supporting individuals toward long-term health, guiding them through the recovery process.
  • Align with Our Mission: Directly contribute to our goal of helping individuals break free from the bonds of addiction, fostering hope and resilience.
  • Skill Development: Acquire valuable experience in behavioral health, refining skills in patient support, crisis management, and effective communication.
  • Career Advancement: Take advantage of our commitment to employee growth, accessing continued education, training, and advancement opportunities within the organization.
  • Teamwork and Diversity: Collaborate with a dedicated team of medical, nursing, and clinical professionals, advocating for patients' needs and contributing to comprehensive, personalized care plans.
  • Diverse Community Engagement: Join a workforce reflecting the diverse communities we serve, bringing invaluable perspectives and experiences to our team.
Position Details:
  • Reporting to: Operations Supervisor
  • Schedule: Full-time, three 12-hours shifts; night shift availability is preferred.
  • Location: Milford, DE (On-site)
Responsibilities:
  • Patient Supervision and Safety: Conduct regular safety checks, monitor patients and facility grounds, and communicate with medical staff as needed. Document incidents and adhere to facility rules.
  • Waive Testing: Report vital signs, conduct UDS and pregnancy tests, and follow company policies.
  • Patient Interaction and Support: Engage in respectful and professional interactions with patients, offering emotional support and referring clinical concerns to therapy staff. Demonstrate empathy and adaptability in addressing diverse patient needs.
  • Communication and Team Collaboration: Share relevant patient information with the Team Leader, Supervisor/Operations Director, and collaborate with the team to ensure high-quality care. Foster positive relationships within the addiction treatment community.
  • Daily Program and Facility Management: Assist in patient transport, group coordination, and recreational activities. Maintain facility safety, supervise supplies, and prepare patients for discharge.
Requirements:
  • Valid driver's license with a clean DMV report for the last 3 years.
  • At least 21 years of age for motor vehicle insurance requirements.
Preferred Qualifications:
  • Relevant behavioral health certification.
  • Work experience in the field of substance use disorder or mental health treatment.
  • Experience working with patients at various levels of care, emphasizing detox and residential levels of care.
  • An associate's degree or higher.
Personal Characteristics:
  • Empathetic and Compassionate: You foster trust and support patients in a respectful, understanding manner.
  • Adaptable and Patient: You handle diverse patient needs calmly and consistently.
  • Observant and Safety-Conscious: You maintain vigilance in monitoring patients and the environment.
  • Communicative and Clear: You communicate effectively with patients and staff, sharing critical information promptly.
  • Team-Oriented and Collaborative: You work well with others and contribute positively to the team environment.
Comprehensive Benefits:
  • Medical, Vision, and Dental Insurance
  • Whole and Term Life Insurance
  • Short and Long-term Disability Insurance
  • 401(k) Benefit with Employer Match
  • Paid Time Off
  • 7 Paid Holidays, including a floating Holiday for your discretion.
  • Employee Assistance and Referral Programs

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