Sales Administrative Coordinator

L.A.B. Golf is a pioneering golf technology and putter manufacturing company based in the Pacific Northwest. Our company is at the forefront of revolutionizing the golfing experience through innovative design, cutting-edge technology, and a commitment to enhancing golfers' performance on the greens.

Job Summary:

The Sales Administrative Assistant will provide high-level administrative support to the Chief Growth Officer and other sales staff as directed. This role will be responsible for providing exceptional customer care, communicating with direct customers/distributors, and resolving issues in a timely and professional manner.

Key Responsibilities:

• Provide high-level administrative support and assistance to the Chief Growth Officer
• Support email and calendar management for the Chief Growth Officer
• Communicate with direct customers/distributors to solve problems and provide exceptional customer care
• Redirect customers or distributors to the appropriate department or person when issues require additional attention
• Follow through with all inquiries, fulfillment questions, disputes, etc. to ensure customer problem resolution
• Perform clerical and administrative tasks, including drafting letters, memos, invoices, reports, and other documents
• Perform office tasks, including maintaining records, ordering supplies, and performing basic bookkeeping
• Redirect and follow through to resolution and questions, concerns, requests, etc. that come through direct customer/distributor communications

Requirements:

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Extensive knowledge of office administration, clerical procedures, and record keeping systems
• Able to type minimum of 50 words per minute
• Extremely proficient with Microsoft Office Suite or similar software, with the ability to learn new or updated software

Education and Experience:

• High school diploma required; Bachelor's degree in Business Administration or related field preferred
• At least four years of related experience required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Compensation and Benefits:

• L.A.B. Golf delivers competitive base pay with opportunity for an annual increase and bonus
• Paid time off and Holiday pay
• Medical, Dental, and vision insurance
• 401(k) plan
• Free putter program
• Putter loan program
• Merchandise discount