Sales Administrative Assistant

About L.A.B. Golf:

L.A.B. Golf is a pioneering golf technology and putter manufacturing company based in Creswell, Oregon. Our company is at the forefront of revolutionizing the golfing experience through innovative design, cutting-edge technology, and a commitment to enhancing golfers' performance on the greens. L.A.B. Golf has rapidly become a leading name in the golf industry, synonymous with precision, quality, and exceptional craftsmanship, largely due to the creative and collaborative nature of L.A.B.’s team. While not required to join the team, any knowledge and or enthusiasm for the game of golf is a plus

Job Summary:

The Sales Administrative Assistant will provide high-level administrative support to the Chief Growth Officer and other sales staff as directed.

Supervisory Responsibilities:

• None

 Duties/Responsibilities:

• Provides high-level administrative support and assistance to the Chief Growth Officer.

• Supports email and calendar management for the Chief Growth Officer

• Communicates with direct customers/distributors to solve problems as they arise, including answering order related questions, reconciling order confusion or inconsistencies, and providing exceptional customer care.

• Redirecting customers or distributors to the appropriate department or person when issues require additional attention beyond the scope of the assistant role.

• Follow through (internal and external) with all inquiries, fulfillment questions, disputes, etc. to ensure customer problem resolution.

• Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents.

• Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.

• Redirect and follow through to resolution and questions, concerns, requests, etc. that come through direct customer/distributor communications.

• Performs additional duties as assigned.

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to function well in a high-paced and at times stressful environment.

• Extensive knowledge of office administration, clerical procedures, and record keeping systems.

• Able to type minimum of 50 words per minute.

• Extremely proficient with Microsoft Office Suite or similar software, with the ability to learn new or updated software.

Education and Experience:

• High school diploma required; Bachelor’s degree in Business Administration or related field preferred.

• At least four years of related experience required. 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times. 

Compensation and Benefits:

• L.A.B. Golf delivers competitive base pay with opportunity for an annual increase and bonus.

• Paid time off and Holiday pay

• Medical, Dental, and vision insurance

• 401(k) plan

• Free putter program

• Putter loan program

• Merchandise discount