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Technical Solutions Engineer

4 weeks ago

California, United States Stem, Inc. Full time
About Stem
Stem, Inc. is a global leader in AI-enabled software and services that empower its customers to plan, deploy, and operate clean energy assets. The company offers a comprehensive suite of solutions that transform how solar and energy storage projects are developed, built, and operated. This includes an integrated suite of software and edge products, as well as full lifecycle services from a team of leading experts. With over 16,000 global customers relying on Stem, the company maximizes the value of its customers' clean energy projects and portfolios. Learn more at Stem's website.

Job Summary
The Technical Solutions Engineer will provide technical engineering partnership to the sales team and Stem's customers throughout the origination and design phases of renewable power and energy storage systems. This role will serve as a trusted advisor, lending credibility to utility-scale storage opportunities throughout the sales lifecycle. Key responsibilities include customer calls, describing technical solutions, managing technical cases/opportunities, and generating technical proposal content. The Technical Solutions Engineer will engage with sales, product leaders, partners, and deployment teams to understand and coordinate technical matters aligned with product strategy. Travel within the US may be required, including visits to Stem's headquarters in San Francisco, California, Austin, Texas, or Boulder, Colorado. This position is preferred in the Pacific or Mountain time zones but can be remotely located near a major airport in any time zone for the right candidate.

Responsibilities
  • Vet the technical viability of a solution as it is applied to each project or portfolio opportunity that comes through the sales team.
  • Review RFPs (Request for Proposal) and informal client requests, and then develop preliminary system design concepts, layouts, and technical specifications based on Stem standards as defined by the company product teams.
  • Interact with product management and procurement to evaluate and specify special buys with equipment vendors.
  • Liaise with sales and product marketing teams to define value proposition for a client's needs when developing proposals.
  • Provide necessary support and documentation for Stem balance of plant and cost estimates.
  • Provide technical support to the sales and legal teams in contract negotiations with the client (hardware and non-standard software/services).
  • Request appropriate technical documentation (datasheets, technical specification, product warranty detail, etc.) from product management as part of the contracting process.
  • Provide scope of work documents and technical contract exhibit language as necessary before the customer issues a P.O. (Purchase Orders) for the deployment team to carry out after the sale is complete.
  • Support the deployment team during project construction with scope clarifications.
  • Support developing and/or contributing detailed design concepts for energy storage system design for contracted projects.

Requirements
  • BS in Electrical Engineering or other related engineering discipline.
  • Experience in client interaction and excellent written/verbal communication.
  • Solution-oriented, organized problem-solving skillset.
  • 2+ years of experience with utility-scale renewable energy generation projects.
  • 3 years of Power engineering and/or system integration experience required.
  • 2+ years large-scale interconnection experience required.
  • Proven experience with interconnections, ideally in one or more of ERCOT, CAISO, ISONE, and NYISO.
  • AutoCAD software proficiency.
  • Strong knowledge of industry standard design codes such as National Electric Code, International Building Code, International Fire Code, and other industry standards.
  • Strong knowledge of electrical principles, including medium voltage distribution, protection system coordination, and relaying principles.
  • Willingness to travel up to 15% for site visits, customer, and utility meetings.

Job Location
Pacific or Mountain time zones preferred for collaboration with Sales. Remote from other locations considered for the right candidate. The compensation for this position is base + commission.