Guest Advocate

2 weeks ago


Cambridge, Massachusetts, United States Target Full time
About Target

At Target, we're passionate about helping all families discover the joy of everyday life. Our team members are the driving force behind this mission, and we're committed to creating a culture that's inclusive, supportive, and empowering.

Job Summary

We're seeking a highly motivated and customer-focused Guest Advocate to join our team. As a Guest Advocate, you'll play a critical role in delivering an exceptional shopping experience for our guests. You'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and working collaboratively with your team to achieve sales goals.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and backroom.
  • Work collaboratively with your team to achieve sales goals, including processing transactions, stocking shelves, and executing visual merchandising displays.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you're equipped to meet the evolving needs of our guests.
  • Contribute to a positive and inclusive store culture, promoting a culture of respect, empathy, and kindness.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests, team members, and management.
  • Ability to lift up to 40 pounds and stand for long periods of time.
What We Offer

As a Guest Advocate at Target, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You'll also be part of a dynamic and supportive team that's passionate about making a difference in the lives of our guests.


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