Ice Cream Team Leader
1 week ago
We are seeking a highly motivated and experienced Team Leader to join our Clumpies Ice Cream team. As a Team Leader, you will be responsible for leading the daily operations of our ice cream shop, ensuring excellent guest service, and maintaining a clean and safe work environment.
Key Responsibilities- Deliver exceptional guest service, ensuring a positive experience for all customers.
- Lead and motivate a team of 6 partners, providing coaching and guidance to ensure they meet high standards.
- Maintain Serve Safe Certification and ensure all staff members are properly trained in food safety and food preparation.
- Monitor cash handling procedures, inventory control, and maintain a high health score.
- Address guest complaints, supervise portion control, and ensure daily cash log is complete.
- Perform cashier duties, serve guests, and prepare food as needed.
- Assist in the production of ice cream and wholesale order fulfillment as needed.
- Recipient of Serve Safe Certification.
- Ability to lead a team of 6 people.
- Excellent computer skills and proficiency in MS Office.
- Outgoing, friendly personality and desire to provide quality service.
- Ability to communicate and interact effectively in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide, and perform these operations using units of American money.
- Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
$11.20-$11.25 Hourly Wage
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Ice Cream Maker
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