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Performance Analysis Specialist II
2 months ago
What is the Opportunity?
As a Performance Measurement Analyst II, you will provide essential system administration, reporting, and analytical support to enhance operational efficiency and delivery within the division. Your role will involve the creation and compilation of monthly and quarterly performance reports utilizing various banking systems, reconciling discrepancies in performance data, and assisting in audits and incentive plan calculations as required.
Key Responsibilities:
- Design, produce, and distribute both new and existing ad-hoc performance reports and calculations on a monthly, quarterly, and annual basis for performance rankings, measurements, composites, and incentives.
- Conduct thorough analysis, auditing, and reconciliation of performance results, account postings, transactions, and other metrics to identify and address discrepancies.
- Collaborate with management to review discrepancies and provide insights for resolution.
- Create and maintain spreadsheets to monitor and analyze performance results.
- Investigate unexpected trends, conduct research as necessary, and present recommendations for management consideration.
- Prepare performance measurement and audit tools for rankings, reviews, campaigns, and annual awards.
- Assist with the annual and quarterly audit processes.
- Stay informed about reporting standards, departmental requirements, and updates to banking systems.
- Ensure compliance with all operational and credit policies, as well as regulatory requirements.
- Complete all necessary training to maintain proficiency in the role.
Qualifications:
- High School Diploma required.
- A minimum of 5 years of experience in a banking environment is essential.
- At least 2 years of experience in performance measurement, analysis, or administration is required.
- Proficiency in Microsoft Excel for a minimum of 3 years is necessary.
- A Bachelor's degree is preferred.
- Strong analytical and mathematical skills are essential.
- Comprehensive understanding of performance measurements and incentive plans.
- Familiarity with CRM tools, such as Salesforce and Einstein Analytics, is advantageous.
- Excellent computer literacy, including proficiency in Microsoft Excel, Access, Word, and PowerPoint.
- Strong verbal and written communication skills to interact effectively with all levels of personnel.
Compensation:
The starting base salary for this position ranges from $71,869 to $114,797 per year, with exact compensation dependent on skills, experience, and location. This role is also eligible for bonuses and/or commissions.
Benefits and Perks:
City National Bank is committed to providing a comprehensive benefits package to support our colleagues. We prioritize diversity and inclusion in our hiring practices, ensuring equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
