UPS Store Center Associate

18 hours ago


Kailua, Hawaii, United States The UPS Store Full time

Job Summary: We are seeking a highly motivated and customer-focused Center Associate to join our team at The UPS Store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages, and operating various equipment and software.

Key Responsibilities:

  • Provide world-class customer service to all retail customers, including receiving and processing packages for courier shipment.
  • Operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices with expertise.
  • Advise customers on our array of products and services, offering best-value options and confident guidance.
  • Take ownership of customer shipping needs, offering viable solutions and ensuring timely resolution.
  • Maintain a clean, organized, and safe working environment, adhering to company standards.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent required.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills and verbal and written communication skills.
  • Prompt, reliable, and responsible, with ability to lift 40+ pounds.
  • Notary license and military base access preferred but not required.


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