Care Coordinator

3 days ago


Middletown, United States Gastro Health Full time
About Gastro Health

Gastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team of experts is dedicated to providing outstanding medical care and an exceptional healthcare experience.

Job Summary

We are seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in ensuring the smooth delivery of patient care. Your primary responsibilities will include:

Key Responsibilities
  • Streamlining patient-physician communications to ensure patient satisfaction
  • Providing medical literature and clinical preparation instructions to patients
  • Assisting patients with questions and/or concerns regarding procedures
  • Scheduling all procedures to be performed by the physician
  • Reviewing the physician's schedule for maximum scheduling efficiency
  • Scheduling all diagnostic tests, procedures, and follow-up appointments
  • Obtaining all authorizations for procedures and tests
  • Checking out patients at the end of their visit and providing next step instructions
  • Requesting medical records from doctors and hospitals
  • Returning patient calls promptly and professionally
  • Calling in new prescriptions and refills and obtaining authorization if necessary
  • Obtaining lab results, including stat requests
  • Completing tasks from the Electronic Medical Record
  • Reviewing open orders every three days and working accordingly
  • Sending history and physical forms to outpatient facilities
Requirements
  • High school diploma or GED equivalent
  • Medical terminology knowledge
What We Offer

We offer a comprehensive benefits package to our eligible employees, including:

  • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  • Discretionary profit-sharing contributions of up to 4%
  • Health insurance
  • Employer contributions to HSAs and HRAs
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Voluntary life insurance
  • Voluntary disability insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Critical illness insurance
  • Identity theft insurance
  • Legal insurance
  • Paid time off
  • Discounts at local fitness clubs
  • Discounts at AT&T

We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.


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