Restaurant Operations Manager

2 days ago


Fayetteville, North Carolina, United States Wendy's Fayetteville Full time
Restaurant Operations Manager

Are you a motivated and experienced leader looking to take on a new challenge? We're seeking a Restaurant Operations Manager to join our team at Wendy's Fayetteville.

Key Responsibilities:

  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage crew member employees in a manner that maximizes crew retention
  • Interview and hire team members
  • Provide proper training for crew members
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service and provide top-notch customer service to every guest
  • Ensure continual improvement of Quality, Service, and Cleanliness
  • Maximize store sales goals versus budget, including participation in marketing programs

Requirements:

  • College degree or equivalent experience in operations
  • Two years of restaurant experience at a minimum
  • Experience in supervising and managing staff
  • Fluent English-speaking and writing skills
  • Exhibit a sense of urgency
  • Neat, clean, and professional appearance
  • Able to lift 35 pounds to waist level
  • Guest-friendly demeanor
  • Willing to assume around-the-clock responsibility for restaurant operations
  • Willing to work normal schedule of 50+ hours per week (all shifts)
  • ServSafe Certified


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