Salesforce Functional Analyst

4 weeks ago

Denver, Colorado, United States InfoVision Inc. Full time
{"h1": "Salesforce Functional Analyst (CRM)/Solution Architect"}

About the Role:

The Salesforce Functional Analyst / Solution Provider will be responsible for leveraging an exceptional understanding of the Salesforce CRM ecosystem to conceive and design solutions to evolving quoting, sales and marketing automation opportunities. This role will work directly with both technical and business personnel charged with innovation in one of the most impactful elements of the business.

Key Responsibilities:

  • Lead the engagements with sales, marketing, sales support, and many more organizations to collect requirements and present strategies for the implementation of new programs/initiatives.
  • Conduct and drive requirements interviews, design, documentation of business/technical requirements as user stories, working with the agile process for implementation, solution options and presentation, testing, UAT planning and script development, UAT execution, production shakeout, train the trainers, and pre and post go-live planning and support.
  • Be the technical advisor to business leadership given their background and mastery of the capabilities of the various platforms available.
  • Lead, build and maintain world-class solutions using best practices in the areas of system decommissions, lightning apps and components, custom apps, changes to core apps, AppExchange Apps, approvals, workflows, product configurators, custom Price Books, commission tools, dashboards, attainment, contest pages, custom apps, etc.
  • Recommend improvements to existing systems and processes.
  • Lead implementation of new processes and solutions including POCs.
  • Lead meetings with stakeholders to review the challenges and opportunities for CRM automation needs - sales, marketing, and many other users of the system.
  • Lead the creation of ideas/designs and document these as user stories/requirements.
  • Own planning and creation of UAT test plans.
  • Own execution of the test plans.
  • Be part of the creation and execution of pre and post project implementation plans.
  • Provide support for the platform when required.

Requirements:

  • Four or more years of relevant work experience in Salesforce.
  • Four or more years of demonstrated expertise in providing complex business solutions via Salesforce.
  • Four or more years of demonstrated leadership in managing the solution implementation in various methodologies.
  • Extensive functional knowledge of the Salesforce sales/service clouds, and partner community.
  • Demonstrated knowledge in building/documentation of requirements, solution design, UAT prep and execution, and pre and post-go-live support.
  • Demonstrate experience in working with integrations, data migration, building of custom apps (lightning or otherwise), UX for page layouts and record types, custom objects, sharing rules, workflow and validation rules, email templates, formulas, dashboards & reporting, and Sandbox-to-Production processes.

About InfoVision Inc.:

InfoVision Inc. is a leading provider of innovative solutions for the Salesforce ecosystem. We are committed to delivering exceptional value to our clients through our expertise and passion for Salesforce.

Join Our Team:

At InfoVision Inc., we are passionate about delivering exceptional solutions to our clients. If you are a motivated and experienced Salesforce professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you

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