Salesforce CRM Solutions Architect

4 days ago

Denver, Colorado, United States InfoVision Inc. Full time
Salesforce CRM Solutions Architect

We are seeking a highly skilled Salesforce CRM Solutions Architect to join our team at InfoVision Inc. in Denver, CO. This is a long-term contract opportunity.

The Salesforce CRM Solutions Architect role is responsible for gathering, analyzing, and documenting requirements for Salesforce implementation projects. They will work closely with stakeholders, including business users, system architects, and developers, to understand business processes and translate them into technical solutions within the Salesforce platform.

Key Responsibilities:
  • Collaborate with business users to elicit and document their requirements, ensuring a comprehensive understanding of their needs and objectives.
  • Use knowledge of Salesforce capabilities to create functional specifications and design documents that outline the proposed solution, ensuring alignment with business requirements.
  • Work with system administrators and developers to configure and customize Salesforce according to the agreed-upon solution design, leveraging out-of-the-box functionality and features, as well as custom development when necessary.
  • Define and execute test scenarios to validate that the implemented solution meets business requirements and ensures quality standards are met.
  • Conduct user training sessions and create training materials to help end-users adopt and effectively use Salesforce. Provide ongoing support and troubleshooting assistance.
  • Maintain effective communication channels with project stakeholders, including business users, developers, and project managers, to ensure project progress and requirements are well understood.
  • Monitor system performance and user feedback to identify areas for enhancement and optimization, proposing improvements to processes, workflows, or system configurations.
Minimum Qualifications and Skills:
  • At least 15 years of experience in Salesforce implementation projects and understanding of integration capabilities with other systems.
  • Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder, are often preferred.
  • In-depth knowledge of Salesforce features, functionalities, and best practices.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Experience in gathering requirements and conducting business process analysis.
  • Familiarity with agile methodologies and project management concepts.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

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