Member Service Representative

1 week ago


Sharpsburg, Georgia, United States Wal-Mart Full time
The Member Service Representative role at Sam's Club offers a unique blend of customer-facing and operational responsibilities. As a key member of our sales floor team, you will play a critical role in ensuring that our members have an exceptional shopping experience.">[nbsp]

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Key Responsibilities

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Your primary responsibilities will include:

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  • Maintaining a clean and organized store environment, including the self-checkout area and exit lanes.">
  • Assisting members with purchasing decisions and answering questions about products.">
  • Processing transactions accurately and efficiently, handling payments, returns, refunds, and exchanges according to company policies and procedures.">
  • Providing excellent customer service, responding promptly to member inquiries and resolving issues in a professional and courteous manner.">
  • Working effectively as part of a team to achieve sales goals and improve overall member satisfaction.">
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Requirements

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To succeed in this role, you will need:

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  • Excellent communication and interpersonal skills, with the ability to interact with members, colleagues, and management.">
  • A strong commitment to providing exceptional customer service and delivering results.">
  • Basic math skills and accuracy when handling cash, credit card transactions, and other financial responsibilities.">
  • The ability to work effectively in a fast-paced environment and adapt to changing situations.">
  • A high school diploma or equivalent, with preference given to candidates with retail experience or related qualifications.">
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Benefits and Perks

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We offer a comprehensive benefits package, including:

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  • Competitive pay and performance-based bonus awards.">
  • Health benefits including medical, vision, and dental coverage.">
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance.">
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.">
  • Education assistance through our Live Better U program.">
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About Us

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Sam's Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where associates feel seen, supported, and connected through a culture of belonging. If you are passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.



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