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Orthodontic Patient Care Coordinator

2 months ago


Rock Hill, South Carolina, United States Creston Dental & Braces - a Benevis company Full time
Job Summary

Creston Dental & Braces, a Benevis company, is seeking a highly skilled and compassionate Orthodontic Patient Care Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and their families.

Key Responsibilities:
  • Patient Check-in and Check-out: Greet patients and parents, verify patient information, and ensure accurate and timely check-in and check-out processes.
  • Insurance Verification: Verify patient insurance eligibility and service limits to ensure accurate billing and payment processing.
  • Front Desk Operations: Maintain a clean and organized front desk area, manage patient flow, and ensure a positive and welcoming environment for patients and families.
  • Communication: Communicate effectively with patients, parents, and staff to ensure seamless communication and resolve any issues or concerns.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and other duties as assigned.
Requirements:
  • Customer Service Experience: At least one year of customer service experience, preferably in a healthcare or retail environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with patients, parents, and staff.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficiency in Microsoft Office and Internet Explorer, with the ability to learn and adapt to new software and systems.
What We Offer:
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on career advancement and employee satisfaction.