Current jobs related to Client Support Specialist - West Palm Beach, Florida - VRC Companies

  • Desktop Support Specialist in West Palm Beach

    2 weeks ago

    West Palm Beach, Florida, United States Desktop & Depot Support Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in West Palm Beach, Florida.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesImage loads and asset recoveryAsset tagging and printer...

  • Client Specialist

    1 month ago

    West Palm Beach, Florida, United States The Arc of Palm Beach County Inc Full time

    Job Title: Client SpecialistWe are seeking a highly motivated and compassionate Client Specialist to join our team at The Arc of Palm Beach County Inc. As a Client Specialist, you will play a vital role in providing support and services to individuals with intellectual and developmental disabilities.Job Summary:The Client Specialist will be responsible for...

  • Client Service Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Amerant Bank Full time

    Job Title: Client Service SpecialistAmerant Bank is seeking a highly skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional customer service and support to our clients, while also assisting our Relationship Managers and Portfolio Officers with various administrative tasks.Key...

  • Client Care Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Gold Coast Physical Therapy Full time

    Job OpportunityWe are seeking a dedicated and enthusiastic Float Client Care Specialist to join our team at Gold Coast Physical Therapy Centers.Key Responsibilities:Client Scheduling and RegistrationPayment Collection and EMR System ManagementAssisting the Clinical TeamAbout the Role:This is an excellent opportunity for individuals aspiring to become...

  • Float Client Care Specialist

    3 weeks ago

    West Palm Beach, Florida, United States Gold Coast Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled Float Client Care Specialist to join our team at Gold Coast Physical Therapy Centers. As a key member of our clinical team, you will be responsible for providing exceptional client care and support to our patients.Key Responsibilities:Client Scheduling and CoordinationPayment Collection and EMR ManagementNew Patient...

  • Desktop Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States TEKsystems Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at TEKsystems. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • Client Specialist II

    1 month ago

    West Palm Beach, Florida, United States Amerant Bank Full time

    Job Title: Client Specialist IIAmerant Bank is seeking a highly skilled Client Specialist II to join our team. As a Client Specialist II, you will play a critical role in assisting Relationship Managers and Portfolio Officers with the administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts.Key...

  • Nurse Care Specialist

    2 weeks ago

    West Palm Beach, Florida, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled Nurse Care Specialist to join our team at HealthEcareers - Client. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our clients.Key ResponsibilitiesAssess and Document Client Care Needs: Conduct thorough assessments of client care needs and document all...

  • Support Specialist

    6 days ago

    West Palm Beach, Florida, United States Wyndy LLC Full time

    At Wyndy LLC, we are seeking a Support Specialist to provide assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals. Support personnel collaborate with various stakeholders to ensure the delivery of appropriate resources and services. They...

  • Litigation Client Service Specialist

    1 month ago

    West Palm Beach, Florida, United States Staff Full time

    Job SummaryThe Litigation Client Service Specialist role is a critical position that requires exceptional administrative support skills to provide high-quality service to internal and external clients. This role is responsible for managing complex administrative tasks, working closely with attorneys and clients, and ensuring seamless communication and...

  • Administrative Support Specialist

    6 days ago

    West Palm Beach, Florida, United States The Mosaic Group Full time

    Job Title: Administrative Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at The Mosaic Group. As an Administrative Support Specialist, you will provide critical support to our marketing team, ensuring the smooth day-to-day operation of our office.Key Responsibilities:*...

  • Litigation Client Service Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Staff Full time

    Job SummaryThe Litigation Client Service Specialist role is a critical position that requires exceptional administrative support skills and a deep understanding of the legal industry. As a key member of our team, you will provide top-notch support to our attorneys, ensuring seamless communication and collaboration with clients.Key ResponsibilitiesProvide...

  • Client Support Representative

    6 days ago

    West Palm Beach, Florida, United States ETC Florida Full time

    We are seeking a highly motivated and professional individual to join our team as a Client Support Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering inbound calls, and resolving client concerns in a timely and efficient manner.Responsibilities:Services existing accounts and answers...

  • Garnishment Support Specialist

    1 month ago

    West Palm Beach, Florida, United States US Tech Solutions Full time

    {"title": "Garnishment Support Specialist", "description": "Role: PEO Garnishment Support SpecialistLocation: Remote OpportunityDuration: Contract PositionPay Rate: Competitive Hourly RateWork Hours/Shift availableMonday – Friday; 8am – 5pm ESTSorts and processes incoming garnishment files, ensuring timely and accurate case creation.Assigns and manages...

  • Diagnostic Imaging Specialist

    2 weeks ago

    West Palm Beach, Florida, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled Diagnostic Imaging Specialist for a 13-week contract in West Palm Beach, Florida. This role offers a unique opportunity to work with a dynamic team and contribute to the delivery of high-quality patient care.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program...

  • IT Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States AppleOne Full time

    Job OverviewImmediate Hire: IT Technicians NeededWe are seeking skilled IT technicians to join our team at AppleOne. As a technical field specialist, you will be responsible for troubleshooting and resolving technical issues in a fast-paced environment.Key Responsibilities:Provide technical support and assistance to clientsTroubleshoot and resolve technical...

  • Diagnostic Imaging Specialist

    6 days ago

    West Palm Beach, Florida, United States HealthCare Support Full time

    Diagnostic Imaging Specialist Opportunity with HealthCare Support:HealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team for a 13-week contract in West Palm Beach, Florida. As a Diagnostic Imaging Specialist, you will be responsible for operating CT scanners and ensuring high-quality imaging results. Benefits of this...

  • Float Client Care Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Gold Coast Physical Therapy Full time

    Job OverviewGold Coast Physical Therapy Centers is seeking a dedicated and compassionate Float Client Care Specialist to join our team. As a key member of our clinical team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key Responsibilities:Client Scheduling and CoordinationPayment Collection and EMR...

  • Litigation Client Service Specialist

    1 month ago

    West Palm Beach, Florida, United States Staff Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Litigation Client Service Specialist to join our team. As a key member of our staff, you will provide exceptional administrative support to our attorneys, ensuring seamless communication and efficient case management.Key ResponsibilitiesProvide superior client service by answering and screening...

  • Client Portfolio Specialist

    1 month ago

    West Palm Beach, Florida, United States Amerantbank Full time

    Job DescriptionAmerantbank is seeking a highly skilled Client Portfolio Specialist to join our team. As a key member of our commercial banking team, you will be responsible for assisting Relationship Managers and Portfolio Officers with the administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and...

Client Support Specialist

2 months ago

West Palm Beach, Florida, United States VRC Companies Full time
Job Overview

Position: Customer Care Agent

Reporting To: Customer Care Manager

Role Summary: This role is pivotal in engaging with clients to provide information in response to inquiries regarding services and effectively managing and resolving complaints.

Key Responsibilities:

  • Train and guide team members, assisting in resolving customer issues.
  • Handle incoming communications via phone, fax, and email, addressing customer inquiries.
  • Assess and identify customer needs to ensure satisfaction.
  • Manage complaints, offering suitable solutions and alternatives promptly, while following up to confirm resolution.
  • Exceed customer expectations through proactive engagement.
  • Input new box details for all accounts accurately.
  • Perform data entry tasks, including updating computerized location information and assigning new departments.
  • Organize paperwork from the 'ready to be filed' section into customer folders.
  • At month-end, ensure previous month’s files are stored appropriately.
  • Contribute to special projects as directed by the Customer Service Manager or Operations Director.

Warehouse Responsibilities:

  • Barcode and process incoming boxes.
  • Compile access lists.
  • Reorganize boxes and files as needed.
  • Barcode and process boxes designated for destruction.
  • Assist with bay consolidations.
  • Demonstrate skill in operating a picker forklift and other equipment.
  • Conduct safety checks on equipment before use, including battery, brakes, and lift controls.
  • Safely navigate to designated areas for pulling, loading, and moving boxes.
  • Maintain warehouse cleanliness and organization.
  • Perform additional tasks as assigned.

Required Competencies:

  • Ability to collaborate effectively with the Customer Service Manager and Operations Director to ensure high-quality service delivery.
  • Basic computer skills are essential.
  • Ability to interact with internal staff, sales representatives, records center personnel, and management.
  • Capable of engaging with external clients, potential customers, vendors, and suppliers.
  • Knowledge of service offerings, pricing, and delivery timelines is beneficial.
  • Strong multitasking, prioritization, and time management skills.
  • Adaptable and able to handle unexpected situations.

Work Environment: Must be able to withstand varying temperatures throughout the year.

Physical Requirements: The role involves regular standing and walking, with occasional sitting, climbing, kneeling, or crouching. Ability to lift and carry items weighing between 10 lbs. and 50 lbs. is necessary. The employee must also be able to communicate effectively and accurately process orders.

Education and Experience:

  • Minimum of one year of relevant experience.
  • Proficient in English language and grammar.
  • Professional telephone demeanor.
  • Ability to operate basic office equipment competently.
  • Typing proficiency of 45-55 wpm with high accuracy.
  • Demonstrated experience in customer support roles.
  • Proficient in 10-key by touch.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the position. Duties may change as needed.