Risk Management Specialist

1 day ago


Austin, Texas, United States Wise Full time

We are seeking a highly skilled Risk Management Specialist to join our team at Wise.

About the Role

This is a hybrid position located in Austin, Texas and not fully remote. You must be able to commute to the office or open to relocation.

The salary for this role is $26.00/hour.

Job Description

A Risk Management Specialist is responsible for performing timely business due diligence to complete the KYC process. The Agent will be engaged in research and analysis. They will use information supplied by external business customers, information already within the organization, external vendor tools and their overall experience to effect due diligence controls on customers and counterparties of various characteristics.

Duties and responsibilities:

  • Performs Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events.
  • Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.
  • Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification
  • Perform searches utilizing Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers.
  • Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies.
  • Provides guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate.
  • Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services.
  • When warranted, be capable of drafting SAR narratives to report activity deemed unusual.
  • Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations.
  • Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies.
  • Support Wise in internal and external audits and regulatory due diligence process related queries reviews.


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