Gourmet Food Associate

1 week ago


Troy, Michigan, United States Nino Salvaggio International Marketplace Full time
Job Opportunity

We are seeking a skilled and enthusiastic Gourmet-To-Go Associate to join our team at Nino Salvaggio International Marketplace in Troy. As a key member of our Prepared Foods department, you will play a vital role in providing exceptional customer service and ensuring the highest quality products are prepared and presented to our customers.

Responsibilities
  • Assist customers with all orders and/or questions in person and on the phone, processing and completing all customer orders and requests.
  • Package prepared foods in proper containers, labeling them correctly with the correct weight, tare, and price.
  • Greet all customers and provide them with prompt, courteous, and excellent service and/or assistance.
  • Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook, and as directed by management.
  • Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.
  • Perform stocking and other duties as assigned per sales volume and management direction.
  • Learn the store layout to assist customers in locating products.
  • Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products available in the department.
  • Use knives, box cutters, slicers, bailers, etc. as needed in the department.
  • Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.
  • Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.
  • Notify management immediately of any safety or equipment issues or violations.
  • Properly handle, stock, prepare, and display all necessary products.
  • Count, separate, and weigh all types of products.
  • Assist in training associates when necessary.
Requirements
  • Previous customer service experience required.
  • High school diploma or G.E.D. preferred, but not required.
  • Must have reliable transportation.
  • Must have some weekend availability.
  • Must be able to stand and/or walk for 8 or more hour periods.
Benefits
  • Employee discount
  • 401K match


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