Customer Service Coordinator

2 weeks ago


Urbandale, Iowa, United States IntelliPro Group Inc. Full time
Job Overview:
As a Customer Service Coordinator, you will be responsible for supporting customer service operations in a fast-paced environment. This role involves handling inbound calls from various stakeholders, including builders, contractors, and customers, inquiring about the status of electric and gas service installations.

Main Responsibilities:
  • Provide accurate updates on service installation status using company systems.
  • Ensure efficient communication between departments.
  • Deliver excellent customer service and resolve inquiries in a timely manner.
Key Requirements:
  • Strong communication and customer service skills.
  • Proficiency in using systems such as CSS and Maximo (preferred).
  • Ability to handle a high volume of calls and manage multiple tasks effectively.
About Us:
At IntelliPro Group Inc., we value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, or gender identity. national origin, age, genetic information, disability, or any other legally protected group status. We strive to create an inclusive work environment where employees can grow and thrive. Our compensation package includes a salary of $20/hr and a range of benefits, subject to eligibility.

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