Customer Service Representative

5 hours ago


Walnut Creek, California, United States VF Corporation Full time

Vans is a dynamic company that empowers creativity and inspires youth culture through a commitment to inclusivity.

Job Description:

We are seeking a Sales Associate to join our team in a part-time or limited time position. As a Sales Associate, you will be the voice of our brand, elevating the consumer experience through genuine connections and sales of our innovative products.

In this role, you will:

  • Build sales by maintaining a consumer-centric mindset and using selling behaviors through genuine interactions with consumers.
  • Ensure the store is consistently recovered and consumer-ready by meeting brand standards.
  • Use strong verbal and nonverbal communication skills to exceed sales results.
  • Regularly interact with consumers within the store, providing a high level of customer service.
  • Adhere to policies, procedures, and practices that align with company directives.

To succeed in this role, you should have:

  • Proven communication skills
  • Able to work a flexible schedule to meet the needs of the business; weekends, evenings, and holidays included
  • Ability to be solution-oriented
  • Ability to be flexible in a fast-paced environment
  • 0-1 years of related professional/retail experience preferred
  • A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. Our hiring range for this position is $15.12 USD - $22.68 USD per hour, with a minimum start rate of $17.00 USD per hour.

At Vans, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. We strive to foster a culture of belonging based on respect, connection, openness, and authenticity.



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