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Family Development Specialist

4 weeks ago

Fort Wayne, Indiana, United States Brightpoint Full time
Job Summary:

As a Family Development Worker at Brightpoint, you will play a vital role in assisting families in achieving self-sufficiency goals through our Family Development program. Your primary responsibilities will include assessing families, developing work plans, and monitoring family progress with a strong commitment to follow-up. You will also provide Brightpoint services as warranted and provide information and referral to other providers as necessary.

Key Responsibilities:
  1. Provide one-on-one case management and perform initial client assessments with an emphasis on family self-sufficiency and independence.
  2. Develop and implement individual work plans designed to move families to self-sufficiency and independence.
  3. Monitor client adherence to work plans through persistent and consistent follow-up, including home visits, office visits, and off-site visits.
  4. Maintain accurate and timely client files and data entry based on program requirements.
  5. Communicate effectively with human services providers and low-income community organizations to assist in meeting the needs of families.
  6. Provide excellent customer service to families served, with a strong emphasis on motivational interviewing, trauma-informed care, and solution-focused resolution.
  7. Communicate accurate and timely information to the Family Development Assistant Manager concerning progress related to assigned projects and activities.
  8. Ability to work with minimal supervision, be self-motivated, dependable, reliable, and work well under stress.
  9. Awareness of all programs, projects, and activities provided by various departments of the agency.
  10. Participate in supervision and group meetings with Family Development Assistant Managers.
  11. Implement Brightpoint values at all times.
  12. Participate fully in the Brightpoint planning process, as role dictates.
Additional Responsibilities:
  1. Attend and positively participate at all staff meetings, in Brightpoint improvement processes, and professional development trainings.
  2. Adhere to Brightpoint personnel policies, EEO/AA requirements, fiscal procedures, and all other workplace rules.
  3. Perform other duties as assigned by the Family Development Assistant Manager, Family Development Manager, Vice President(s), or CEO.
  4. Maintain caseloads of 20-25 families per month.
  5. Accurate and timely data entry and case notes.
  6. Accurate and timely monthly reports.
  7. Minimum at least monthly regular contact with clients, including home visits.
  8. Ability to travel to counties within our service area and conduct multiple home visits per day.
Eligibility Requirements:
  1. Bachelor's degree or minimum of 3 years social service case management experience required. Public Affairs, Social Work, Human Services, or Psychology preferred.
  2. Must successfully complete Family Development Specialist Training if available. This includes maintaining these certifications while employed in the Family Development Department.
  3. When driving for Brightpoint, the employee must have the ability to provide own transportation as needed, have a valid Indiana driver's license, and must maintain minimum liability limits of $100,000/$300,000 on auto insurance.