Guest Room Caretaker

4 weeks ago


Alexandria, Virginia, United States Donohoe Construction Company Full time

Position Title: Housekeeper

Department: Housekeeping

Overview:

Donohoe Construction Company is committed to employing the most skilled and experienced individuals in the hospitality sector. We encourage you to explore our available career opportunities.

Role Summary:

The Housekeeper is responsible for the thorough cleaning and preparation of guest rooms and suites, ensuring adherence to established quality standards.

Key Responsibilities:

  1. Perform cleaning duties in assigned rooms and suites, including making beds, sanitizing bathrooms, vacuuming, dusting, and arranging furnishings.
  2. Restock essential items in guest rooms, such as toiletries, paper products, and towels.
  3. Maintain cleanliness in exterior entry areas and hallways.
  4. Organize and replenish housekeeping carts daily.
  5. Manage key control for issued keys and those left by guests.
  6. Deliver lost and found items to the designated office for documentation and storage.
  7. Report any unusual occurrences in guest rooms to the Executive Housekeeper promptly.
  8. Assist guests with laundry and dry-cleaning requests.
  9. Accommodate special requests from guests as needed.
  10. Ensure the confidentiality and security of guest accommodations.
  11. Keep linen closets and supply areas neat and orderly.
  12. Address maintenance issues and respond to guest inquiries or complaints.

Additional Duties:

Comply with all workplace rules, procedures, and policies established by the company, including those outlined in the employee handbook.

The hotel operates continuously, and staff schedules may vary based on business needs, requiring flexibility in shift assignments.

Skills and Qualifications:

  • Ability to stand for extended periods.
  • Capability to lift, carry, and bend throughout the majority of the shift.
  • Ability to work independently and efficiently.

Education and Experience:

Relevant experience in housekeeping or a similar role is preferred.

Licenses and Certifications:

Any relevant certifications in hospitality or cleaning services are advantageous.



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