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Customer Service Representative

2 months ago


Kilgore, Texas, United States Wingstop Restaurants Full time
Deliver World-Class Service at Wingstop

We're seeking a talented Guest Service Team Member to join our team at Wingstop N Us Hwy 259 Ste 200. As a key member of our front-of-house team, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with our brand.

Key Responsibilities:

  • Act as the face and voice of Wingstop, greeting guests and answering phone calls in a friendly and professional manner.
  • Take and deliver orders, ensuring accuracy and efficiency in our fast-paced restaurant environment.
  • Interact with guests to understand their needs and preferences, providing personalized service to exceed their expectations.
  • Work collaboratively with our kitchen team to ensure seamless service and timely food delivery.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive compensation package, including hourly pay and benefits.
  • The chance to be part of a fun and fast-paced team that's passionate about delivering World-Class service.

Requirements:

  • Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.